You have 0 item in your bag

  • Shipping

    Free

  • Total

    £0.00

Ellipse Logo

Our Cases

FAQs

What makes Ellipse cases premium?

Our cases are hand crafted using the finest top grain leathers paired with carefully selected interior materials. Every case goes through multiple checks and tests which combined with our materials ensure durability, elegance and a luxurious feel.

Do you sell cases for 2 or 3 watches?

Watch this space, we will soon be releasing our premium watch rolls in larger sizes suitable for storing 2 or 3 watches at once. For the latest releases, stay in the loop @Ellipsecase on instagram.

Do you offer personalisation for your watch rolls?

Currently, we do not offer customisations. However, we are constantly innovating and expanding our product range.

Are your watch rolls suitable for travel?

Absolutely! Our watch rolls are compact and designed for travel, featuring cushioned compartments to protect your watches on the go.

Can you tell me about the individuality of your cases?

Our cases are crafted from natural materials and may exhibit a unique individuality due to the inherent characteristics of these materials. You may notice variations in colour, texture, or grain in each case.

How do I care for and maintain my leather watch roll?

To maintain the leather's beauty, simply wipe it with a soft, damp cloth and avoid exposure to extreme moisture or heat.

Can you tell me more about your 2-year guarantee?

Our 2-year guarantee covers manufacturing defects. If you encounter any issues due to manufacturing defects within this period, simply return the product to us, and we will replace it. However, please note that general wear and tear is not covered under this guarantee.

Do you offer international shipping?

We do! We offer free international shipping on all our products as standard.

Where is my order?

Your products will be dispatched within 1-2 working days. Delivery timeframes vary depending on your location and chosen shipping method. Track your order using the provided tracking number for real-time updates. If you have concerns about your order's delivery, please get in touch with us for assistance.

What's your return policy if I'm not satisfied with my purchase?

We offer a hassle-free 30-day return policy. If you're not in any way satisfied, please contact our customer support via Instagram or email for assistance. We'll guide you through the necessary steps. Kindly provide your order details and reason for the refund request.

My question hasn't been answered, how can I get in touch?

We're always happy to help whatever the question! If we've not managed to answer your questions please reach out to one of our team via Instagram (@EllipseCase), via email (hello@ellipsecase.com) or through our contact form found on the 'Get in touch' link in our footer.